At Karrari, we want you to be completely satisfied with your purchase. If you are unhappy with your purchase for any reason, we offer a hassle-free return and refund policy.

Returns:
If you would like to return your purchase, please contact us within 30 days of receiving your order to initiate the return process. To be eligible for a return, your item must be in the same condition that you received it. We would also require all original packaging. Items can be returned at our warehouse in Handaq (Qormi).

Refunds:
Once your return is received and inspected, we will refund or exchange you item accordingly. 

Exchanges:
If you received a defective or damaged item, kindly let us know as soon as possible. We will change the damaged part for free. If parts are not available we will order part accordingly and advise once part is in stock. 

Contact Us:
If you have any questions about our return and refund policy, please contact us on our contact page, email on info@karrari.shop, Whats app +35699996755 or through any of our social channels. We will be happy to assist you.